Terms of Service

1. Scope

These Terms of Service apply to your use of dndsoftware.co.za and related public contact channels operated by DND SOFTWARE (PTY) LTD trading as DnD Software.

By accessing or using this website, you agree to these terms. If you use the website on behalf of a company or other organisation, you confirm that you have authority to bind that organisation to these terms.

2. About DnD Software

DnD Software is a South African consultancy focused on AI consulting, generative AI and agent systems, and software development. The website is intended to provide information about our company, services, and products, and to allow prospective clients or partners to contact us.

3. Permitted Use

You may use the website only for lawful purposes and in a way that does not interfere with the security, availability, or intended use of the site.

• Do not attempt to gain unauthorised access to the website, our systems, or related accounts.
• Do not upload, transmit, or submit malicious code, spam, or misleading information.
• Do not use the website in a way that infringes rights, violates law, or disrupts normal operations.
• Do not bypass technical protections, anti-bot controls, or stated access restrictions.

4. Website Content And No Professional Advice

The website is provided for general information about DnD Software and our offerings. We aim to keep the content accurate and current, but we do not guarantee that all information will always be complete, accurate, or up to date.

Nothing on this website constitutes legal, financial, tax, regulatory, or other professional advice. Decisions should not be made solely on the basis of website content.

5. Enquiries Do Not Create A Contract

Submitting a contact form, sending us an email, booking a call, or discussing a possible project with us does not by itself create a contract, partnership, fiduciary duty, or legally binding service commitment.

Any consulting, development, implementation, managed service, or product work we provide is governed only by a separate written proposal, quote, statement of work, order form, master services agreement, or similar signed document.

6. Service-Specific Terms

Where we agree to perform paid work for a client, the relevant written agreement will govern matters such as scope, fees, payment terms, timelines, acceptance, intellectual property, confidentiality, data protection, change requests, support, and any service levels or warranties.

If there is any conflict between these website terms and a signed service agreement, the signed service agreement will control for that client engagement.

7. Intellectual Property

Unless otherwise stated, the website, its design, copy, branding, graphics, logos, downloads, and other content are owned by or licensed to DnD Software and are protected by applicable intellectual property laws.

We grant you a limited, revocable, non-exclusive right to view the website for your own lawful business evaluation and internal reference. You may not reproduce, republish, distribute, adapt, reverse engineer, or commercially exploit website content without our prior written consent, except where mandatory law allows it.

8. Third-Party Links And Services

The website may link to or integrate with third-party services, including newsletter, analytics, anti-bot, social, and product sites such as Chatbotz. Those services are controlled by third parties, not by DnD Software.

We do not accept responsibility for the availability, content, security, or practices of third-party websites or services. Your use of them is subject to their own terms and policies.

9. Availability And Changes

We may modify, suspend, withdraw, or update the website or any part of it at any time, with or without notice. We do not guarantee uninterrupted availability, error-free operation, or continued support for every feature, page, or link.

10. Privacy And Information You Submit

Your use of the website is also subject to our Privacy Policy. If you submit information to us through the website, you confirm that the information is accurate to the best of your knowledge and that you have the right to provide it.

Do not send confidential, highly sensitive, or regulated data through the public website unless we have expressly requested it and agreed a suitable method for handling it.

11. Warranties And Disclaimers

To the fullest extent permitted by applicable law, the website is provided on an "as is" and "as available" basis. We disclaim all warranties not expressly set out here, including implied warranties of availability, merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these terms excludes or limits any right or remedy that cannot lawfully be excluded or limited under South African law.

12. Limitation Of Liability

To the fullest extent permitted by law, DnD Software will not be liable for indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from or connected with your use of, or inability to use, the website.

We will also not be liable for loss arising from temporary downtime, inaccurate content, third-party systems, malicious code introduced by third parties, or reliance placed on general website material. This clause does not limit liability where such limitation is not permitted by law.

13. Indemnity

You agree to indemnify and hold DnD Software harmless against claims, losses, liabilities, and reasonable costs arising from your unlawful use of the website, your breach of these terms, or your infringement of any third-party rights.

14. Governing Law And Jurisdiction

These terms are governed by the laws of South Africa. Subject to any mandatory rights you may have under applicable law, any dispute arising from or relating to these terms or the website will be subject to the jurisdiction of the South African courts.

15. Changes To These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after a change takes effect means you accept the revised terms.

16. Contact

DND SOFTWARE (PTY) LTD

South Africa

Email: info@dndsoftware.co.za